About Us
Overview
About URStore Sdn Bhd
URStore Sdn Bhd is a trusted total eCommerce solutions provider headquartered in Malaysia, with operational reach across Malaysia and Singapore. We specialize in helping brands, distributors, and manufacturers grow their online and offline retail presence by offering a one-stop solution that combines marketplace management, B2B/B2C logistics, warehousing, and live commerce services.
Whether you're a fast-growing DTC brand or an established distributor expanding your channels, URStore helps you simplify complexity, scale confidently, and stay competitive in today’s evolving retail landscape.
B2C / B2B Warehousing (Automation)
URStore provides a comprehensive B2C and B2B warehousing solution powered by automation and real-time inventory visibility. Our dedicated inbound team inspects and documents every delivery with photo evidence. With 24/7 operations, including weekends, we ensure timely order processing and fulfillment. Outbound orders are packed with care, using secure materials and supported by Malaysia’s first robotic sorting system.
Our system also records return handling through video verification for complete transparency. Clients benefit from a dedicated account manager and a cloud-based WMS dashboard, enabling full control over stock, orders, and performance—so you can focus on growth while we handle the backend.
eCommerce Enabler (Shopee Certified)
As a Top 3 Shopee Certified Enabler in Malaysia, URStore delivers end-to-end marketplace services including store setup, campaign execution, product listing optimization, customer service, and performance reporting.
We help brands not only go online but succeed online, by managing storefronts across Shopee, Lazada, and TikTok Shop. Our in-house team ensures brands remain compliant with platform policies while also staying competitive through curated promotions and smart product placement.
With a 24/7 in-house livestream studio and host team, we also boost visibility and conversions through dynamic live commerce content.
Offline Channel Distribution
URStore’s Offline Channel Distribution service bridges the gap between warehousing and retail delivery across Malaysia and Singapore. We support piece, carton, and palletlevel distribution to retail outlets and distribution centers—even for low-volume orders. From inbound stock verification to buyer coordination, retail-compliant packing, and on-time delivery, we ensure seamless execution.
Our flexible transport network supports efficient Delivery Order (DO) returns within 7 days. With real-time inventory sync, detailed performance reporting, and retail-specific SOP handling, URStore simplifies B2B logistics so brands can expand offline with ease—without large volumes or high overhead. Let us handle distribution while you focus on growing your brand.
Vision
To be Southeast Asia’s most trusted and technology-driven eCommerce enabler — connecting brands to customers across every channel, every touchpoint.
Mission
To simplify digital commerce for businesses by offering integrated logistics, smart technology, and expert marketplace management, enabling scalable and sustainable growth.
Who We Serve
URStore supports a wide spectrum of clients, including:
Brand Owners & Manufacturers
Looking to expand into online marketplaces or streamline omnichannel operations with real-time logistics visibility and hands-free store management.
Distributors
Seeking reliable partners to manage their fulfillment and regional B2B supply chain while extending into DTC channels via platforms like Shopee and TikTok.
Traders & SMEs
Who need a full-service provider to manage warehousing, delivery, and customer engagement without investing in in-house resources or technology.
Marketing Agencies & Creators
That partner with us to offer eCommerce solutions, leveraging our WMS system, warehouse infrastructure, and live studio capabilities.
Testimonials
What They’re Talking About UrStore?
Outsourced my product delivery to UrStore for over 3 years now. Fulfillment services has been top notch!
Visited their new purpose built warehouse recently and safe to say that they are extremely professional in this business.
Professional service with reasonable and competitive pricing. Issues are quickly resolved.
Anyone interested - look for Jack or Zac. He is one of the boss and he is very helpful. #noregrets
Wayne Jiann Tan
Helpful customer service & warehouse staff, reasonable price, swift respond, cater for various requests. Highly recommended!
LC S
Professional service. Responsive customer service. Take responsibility when they make mistake (only happen once in a long while). Reasonable and clear pricing. Definitely recommended for all the merchants looking for reliable 3PL service.
Weng Hui Foong
Sawadeeka! This fulfilment really helps to solve all my problem and issue! Nevertheless, always have solution for me! I was quite skeptical at first but they really impressed me in many ways. I would say im fortunate to have these guys to expand my business to Malaysia! Thank you!
Minnie
Highly Recommended
1. Friendly staffs
2. Super Prompt Response
3. Service is IMPECCABLE
Lastly, the deals were priced very reasonable!
Nic N
Glad to have outsourced my company's supply chain management functions to Urstore. They are reliable, trustworthy and reasonably priced.
Verene Ong
very professional fulfilment team, been working with them for 3 years, im very satisfied with their service!!!
Jung Li Siong
No doubt one of the best Fulfillment center.
Speedy and fast action by the team.
Parcel arrived safely with no damange.
kenny fong
We work with a passion of taking challenges and creating new ones in advertising sector.
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UR Stored Sdn Bhd
Contact
Urstore Sdn Bhd, 26, Jalan Anggerik Mokara 31/59, Kawasan Industri Kota Kemuning, 40460 Shah Alam, Selangor
